Delete your Opal Dental Lab account

From the app (immediate)

Open the Opal Dental Lab application, then go to: Account → Practitioner profile → Delete my account. Deletion takes effect immediately after confirmation.

By written request

You can also request the deletion of your account and the associated data by writing to contact@opaldentallab.fr from the email address linked to your account. We process the request within 30 days at most.

Delete data without closing your account

You can request the deletion of part of your data (for example a profile photo, photos sent by mistake, or any personal data) without deleting your account, by writing to contact@opaldentallab.fr from the email address linked to your account. We process the request within 30 days at most, within the limits of the traceability obligations applicable to custom-made medical devices.

What is deleted

• Your personal data: name, email address, phone number, profile photo;
• Your login credentials (access is revoked immediately);
• Your preferences and notification tokens.

What is retained

Manufacturing records (orders, files, photos, dictations) are retained, detached from your personal data, for the periods required by the regulations applicable to custom-made medical devices (traceability) as well as by accounting and tax obligations. They are not used for any other purpose.

To learn more, see the application privacy policy.